Shipping policy
Shipping Policy
Welcome to Velouraastyle — where bold fashion meets everyday elegance. We’re committed to delivering your order quickly, securely, and with the glam touch you deserve. Please review our shipping guidelines below.
Order Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information.
Shipping Time & Delivery
· Standard Shipping: 7–10 business days (after processing)
Total delivery time: 10–15 business days
Delivery timelines may vary based on location, customs clearance (for international orders), and courier schedules.
Shipping Rates
Shipping fees are calculated at checkout and depend on your location and order weight. From time to time, we offer free shipping promotions — keep an eye on our homepage and newsletter for updates!
Order Tracking
Once your order is shipped, a tracking number will be sent to your email. You can track your delivery status using the link provided.
Shipping Locations
Velouraastyle ships worldwide! If your destination is not listed at checkout, reach out to us — we’re happy to help with custom delivery solutions.
Important Information
· Address Accuracy: Please double-check your shipping details. We are not responsible for orders shipped to incorrectly entered addresses.
· Carrier Delays: Occasionally, carriers may experience delays beyond our control. We’ll do our best to assist if this happens.
Lost or Missing Packages
If your package is marked as delivered but cannot be located, contact the shipping carrier first. If you need help, our support team is here to assist.
Returns
We accept returns within 7 days of delivery. For more details on returns and exchanges, please visit our Return & Refund Policy page.
Need Help?
If you have any questions about your order or shipping, feel free to reach us at support@hummlogistics.com. Our team is always happy to assist!